Two Kinds of Hard argued that agents collapsed the cost of producing output while the cost of judgment did not move at all. A new class of model now goes after judgment directly. It does not write anything. It picks one answer from a list you define, says how sure it is, and does that in thirty milliseconds.
Harder-is-easier is an old principle in company building: confront the genuinely difficult problem early and everything downstream becomes easier. It has always been true. What has changed is that agents have made the alternative cheap. The lazy default now arrives with throughput attached, and that makes it much harder to see.
Change management frameworks were built for a world where the destination was known. ADKAR - Awareness, Desire, Knowledge, Ability, Reinforcement - assumes you are moving people from a defined current state to a defined future state. That works for an ERP rollout. It breaks when the thing you are changing to keeps changing.