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Latent Demand - Product Discovery When Agents Are in the Loop

· 3 min read
Calvin Cheng
Shape what gets built and the value it creates.

How do you know what to build when your users are constantly adapting your product? When AI agents enable power users to "abuse" features for unintended purposes, that behavior isn't noise -it's signal. Latent demand is the idea that you can discover real product needs by building extensible, hackable systems and watching what people actually do.

The Spectrum of Control - Designing for Human-Agent Collaboration

· 3 min read
Calvin Cheng
Shape what gets built and the value it creates.

AI agents for coding, writing, and complex tasks can operate at radically different levels of autonomy. A one-size-fits-all interface -either full control or full delegation -fails both power users and newcomers. The best products support a spectrum of control: users fluidly shift between direct manipulation and agent delegation depending on the task, their familiarity, and their trust.

Growing Up as Loss and Gain

· 4 min read
Calvin Cheng
Shape what gets built and the value it creates.

The final Calvin and Hobbes strip ends with Calvin and Hobbes sledding into a white future. Calvin says: "Let's go exploring."

Not nostalgia. Invitation. (This concludes a series exploring Calvin and Hobbes.)

The strip quietly mourns adulthood - how adults are tired, how parents are pragmatic (not cruel), how wonder fades, how time accelerates. Yet it's not cynical. It's realistic about what we lose, hopeful about what we can preserve.